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Policy & RecallsBy The PetRetailNews Desk3 min readAugust 31, 2026
Northwest Naturals Pulled 1,956 Pounds of Frozen Chicken After FDA Found Salmonella and Listeria. Two Lot Codes, Nationwide Distribution.
Two specific lot codes, caught by FDA testing before shelf-level risk turned into reported cases. The liability sits with the store that keeps it on the shelf.
1,956 pounds. That's the total volume Northwest Naturals of Portland, Oregon pulled in a voluntary recall after FDA testing found Salmonella and Listeria monocytogenes contamination in two lots of frozen raw chicken recipes.
The numbers that define the scope
53 cases (1,272 lbs.) of Northwest Naturals Frozen Chicken Recipe cat food in 2-lb. bags.
19 cases (684 lbs.) of Northwest Naturals Frozen Raw Diet for Dogs Chicken Recipe in 6-lb. bags.
Both lots shipped to retail stores nationwide. The company said no illnesses have been reported to date in connection with the recall. The affected products can be identified by the lot code and best-by date printed on the package.
The contamination was identified after the U.S. Food and Drug Administration collected and tested product samples. The cat food tested positive for Salmonella. The dog food tested positive for both Listeria monocytogenes and Salmonella.
What this is NOT
This is not a category-wide raw food recall. It is not a consumer-illness-driven pull. It is not a manufacturing-line shutdown.
It is two specific lot codes, caught by regulatory testing before shelf-level risk turned into reported cases. The company moved proactively once FDA flagged the samples.
The misread: treating this as a signal that all frozen raw is compromised. The actual read: regulatory testing is active in the category, and this is what a proactive pull looks like when contamination is found.
The decision you're facing if you carry Northwest Naturals frozen
Pull the two lot codes immediately. The affected products are identifiable by the lot code and best-by date printed on the package. Consumers who purchased these lots should stop feeding them and return the unused portion to the place of purchase for a full refund.
Northwest Naturals is taking calls at 1-866-637-1872, Monday-Thursday 8 a.m.-4 p.m. Pacific Time.
The liability exposure sits with the store that keeps recalled product on the shelf after the notice goes public. The brand reputation hit is contained if you move fast. A delayed response turns a two-SKU problem into a customer trust issue that touches your entire frozen set.
The freezer-space question this recall reopens
Frozen raw already carries regulatory scrutiny and handling requirements that shelf-stable kibble does not. This recall adds pressure to a question buyers in the category face every reset: does the margin justify the freezer real estate and the compliance overhead?
For stores that stock multiple raw brands, this is a moment to tighten your own intake protocols. Ask your distributor which brands run third-party pathogen testing on every production run, not just when FDA shows up. That testing record is a sales wedge when you're deciding which two brands get the freezer door and which three get cut.
For brands competing in frozen raw, a clean testing history just became a sharper pitch point. Buyers reviewing their sets after a recall are asking one question: who else might be next? Show them why you won't be.
Where the volume actually sits
At under 2,000 pounds across two SKUs, this is a narrow pull. The operational cost of checking your freezer for the affected lot codes is low. The reputational cost of ignoring it is not. The customer who bought one of these bags and sees the recall notice online before you pull it from the shelf is the customer who stops trusting your frozen set entirely.
The handling reminder applies whether you're pulling recalled product or stocking raw food on a normal Tuesday: wash hands thoroughly with soap and water after contact, clean and sanitize any surfaces the product touches, keep raw pet food separate from human food, and store it frozen or refrigerated until use. Salmonella and Listeria can affect both pets and the people handling contaminated products.
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