Policy & Recalls.
Recalls, regulation, and association moves — what to pull, what to say at the register, and what's changing upstream.
What IndiePet's Origin Story Says About the Gaps Legacy Trade Groups Left Open
The group formed because retailers who incubated emerging brands needed operational systems existing organizations weren't providing.
5 min read · Jul 22
Delaware Backs Off Pet Store Closure Bill, But the Amendment Bans New Entrants
The amended bill keeps current operators alive but blocks new stores and family transfers. Other states are watching.
6 min read · Jul 22
The Recalls and Rules That Reshaped Pet Retail Since 2018
From the FDA's grain-free investigation to New York's ban on pet store animal sales, the last eight years changed what an independent store can stock, say at the register, and legally sell. Here is the verified timeline and what each event actually changed.
7 min read · Jul 20
AI Is Rewriting Your Customer's Purchase Path Before You Update Your POS
A customer walks in asking for a product you don't carry. She didn't ask her vet or a Facebook group. She asked ChatGPT.
5 min read · Jul 18